Job Satisfaction and Perceived Challenge of SDSSU/NEMSU Employees During the COVID-19 Pandemic: An Organizational Behavior Perspective

Abstract

In the advent of growing workplace setting, examining organizational behavior helps organizations create positive work environments that enhance employee commitment, productivity, and overall workplace well-being. This descriptive-comparative study analyzed the job satisfaction and perceived challenge of SDSSU/NEMSU employees during the COVID-19 pandemic within the context of organizational behavior. Simple random sampling was applied to select the 268 participants in the study. Questionnaires were distributed through Google Forms. The findings showed that the job satisfaction of SDSSU/NEMSU employees in terms of compensation, supervisor, colleague, working environment, promotion, organization, and job content. There were minimal challenges that the employees encounter in terms of training, incentives, and fringe benefits. From a behavioral perspective, the data emphasized that employees’ attitudes, satisfaction, and workplace behaviors are shaped by their interaction with the organizational environment. Job satisfaction was not only based on individual perceptions but also shaped by organizational factors such as leadership support, fairness, communication, workplace relationships, and institutional practices. Employees who experience supportive supervision, positive colleague relationships, and responsive organizational systems are more likely to develop positive perception about workplace systems. Organizations function as social systems where employee behavior is influenced by how they are treated, valued, and supported. Fair management practices, recognition, ethical leadership, and opportunities for growth contribute to stronger employee motivation and organizational attachment. In the context of SDSSU/NEMSU during the COVID-19 pandemic, organizational support became essential in helping employees adapt to changing work demands and challenges.